Warranty

AerisTech provides the following warranty in relation to products supplied by AerisTech in connection with an accepted order from a customer (each a “AerisTech Product” and collectively the “AerisTech Products”) and is installed by an agent who is trained and certified by AerisTech (“Authorised Agent”).

Each AerisTech Product is described in technical documentation supplied with such AerisTech Product (“Technical Specification”). The acceptable failure rates per product (“Acceptable Defects”) are specified in the relevant technical documentation. In the case of failures exceeding such Acceptable Defects, this Warranty will apply.

Warranty Period

In addition to any other guarantee or warranty implied by law, AerisTech warrants that all AerisTech Products will be free from defects in materials and workmanship for a period of 5 years from the date of purchase (“Warranty Period”).

Defective AerisTech Products covered by this warranty must be returned to AerisTech within the Warranty Period at the expense of the customer. Any warranty claim must be accompanied by proof of purchase and full details of the relevant defect, including proof that the defect falls outside the Acceptable Defects. The defective product must be returned to AerisTech, within thirty days of failure for the warranty claim to be assessed.

AerisTech will at its election refund the customer, repair, or replace (which replacement may involve equivalent goods if the same goods are no longer manufactured or are unavailable) any defective AerisTech Product covered by this warranty and return the same to the customer at its expense.

If AerisTech finds no defect in the AerisTech Product after inspection and testing or finds that the Defect has been caused by something other than a design or production fault, the customer must pay AerisTech’s reasonable costs of service work and testing.

The customer must bear the expense of uninstalling the defective AerisTech Product and reinstalling the repaired or replacement AerisTech Product. A repaired or replaced AerisTech Product is only covered by this warranty for the remainder of the original Warranty Period.

This Warranty only applies to defects caused by design or production faults. Accordingly, this Warranty does not:

Warranty Exclusions

1. apply to any AerisTech product that has:

a. not been installed in accordance with its Technical Specifications by an Authorised Agent or in accordance with relevant international or Australian standards;

b. not been operated in accordance with its technical specifications by an appropriately skilled person or in accordance with relevant international or Australian Standards including, without limitation, in relation to temperature, humidity, voltage and current;

c. been installed with luminaires, sensors, switches, or any other equipment that are not compliant with applicable international or Australian standards;

d. been repaired, altered or modified by someone other than AerisTech or an Authorised Agent; or

e. been used other than for the purpose for which it was designed;

2. cover any damage or defects to AerisTech Products caused by:

a. normal wear and tear;

b. abnormal conditions (including temperature, water, fire, humidity, pressure or stress);

c. abuse, misuse, neglect or accident;

d. damage or defects (including electrical defects) to components or other goods external to the AerisTech Product; or

e. any adverse electrical events including without limitation the electrical supply not performing within the limits of applicable supply standards, electrical supply spikes and over or under voltage.

Limitations

The refund, repair, or replacement of a defective AerisTech Product in accordance with this Warranty (in the sole discretion of AerisTech) is the absolute limit of AerisTech’s liability under this warranty. In no event will this Warranty extend to any incidental or consequential loss or damage (including, without limitation, loss of time, loss of use, loss of profits, installation cost or any other damage).

Under Australian Law

This paragraph only applies to purchasers who fall within the definition of “Consumers” under the Australian Consumer Law.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

General

If you have any questions about this Warranty, please contact AerisTech using the contact details below.

AerisTech Pty Ltd

ABN 28 091 227 388

T +61 2 8344 1315

E info@aeristech.com

This Warranty is governed by the laws of New South Wales, Australia.